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CrowdStrike global IT outage

Incident response goes well beyond restoration

Contact RSM risk advisors
CrowdStrike global IT outage
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What happened in the CrowdStrike incident?

CrowdStrike, a US-based cybersecurity solution providing endpoint detection and response (EDR) services, experienced a significant technical issue during the early hours of July 19, 2024.  This incident, reportedly due to a software update, primarily affected Windows PCs causing a widespread downtime on these systems, affecting businesses and public services around the globe.  Mac and Linux hosts were unaffected. 

You're back online...but not out of the woods

Returning to operations was step one.  It's now critical for affected companies to:

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Monitor for phishing and malware attacks

While you are focused on restoration, bad actors may be focused on you. 

Cybersecurity monitoring
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File insurance claims

Understand your options to recoup financial losses related to this outage. 

Insurance claims advisory
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Understand third-party risk

Evaluate your third-party risk management program against resiliency strategies.

Third-party risk services

Email our CrowdStrike response team at recovery@rsmus.com or call 1.800.274.3978.

How can you better prepare for future IT disruption?

Whether or not your business was directly impacted by the CrowdStrike outage, gain confidence in the face of the next unknown.  Our risk advisory team will assess your vulnerabilities and implement plans to increase your protection and resiliency.   

CrowdStrike incident insights and resources

Contact our cybersecurity and data privacy risk consulting professionals

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