AliMed, a leader in medical and ergonomic solutions, began their journey with RSM’s managed application services (MAS) team when they needed support for their on-premises Microsoft Dynamics AX system. When they decided to modernize, AliMed relied on RSM’s cloud migration strategy services and collaborative approach to transition to Microsoft Dynamics 365, enabling operational efficiency and establishing a foundation for sustainable growth.
Background
AliMed previously faced challenges with a heavily customized Dynamics AX system that limited their ability to scale. RSM’s MAS team guided AliMed through the cloud migration strategy service, a comprehensive framework designed to evaluate operational needs, define goals and create a tailored roadmap for their transition to the cloud.
The first step RSM took was to listen to us. They ultimately wanted to know where we wanted to be, what we wanted to achieve, what AliMed’s big picture was.
Juan Santos, Vice President of Information Technology, AliMed, Inc.
Results
- A structured framework that assessed readiness, addressed operational challenges and established a clear roadmap for implementation
- A seamless migration from Dynamics AX to Dynamics 365 Finance, Supply Chain and Customer Engagement applications
- Optimized business processes with master data management, enhanced reporting and improved scalability
- Continuous support from the MAS team to maintain stability and drive innovation post-implementation
RSM’s deep industry knowledge really helped us make that picture come to life so that we understood our roadmap for the future.
Juan Santos, Vice President of Information Technology, AliMed, Inc.
Microsoft managed application services
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