Fully managed IT services

Elevate your IT with our comprehensive managed IT services

What are fully managed IT services?

Fully managed IT services offer organizations a complete IT solution, relieving internal teams of the day-to-day management of IT systems. The provider handles infrastructure, security, support and strategic IT planning, enabling organizations to concentrate on core business functions while ensuring their technology operates efficiently and reliably.

Fully managed IT services at a predictable rate

As technology becomes more complex and innovations rapidly evolve, understanding what solutions best align with your business operations—and how to optimize them—can pose a challenge. In addition, attracting qualified, in-house IT talent can be difficult and costly, and even more problematic to retain.

We designed our fully managed IT services (FMITS) program for organizations seeking a comprehensive, outsourced IT solution. Whether you're a startup, an established commercial enterprise or a nonprofit, FMITS integrates effortlessly with your operations—supporting traditional, hybrid and fully remote workforces. From zero IT staff to a internal team, RSM becomes a strategic extension of your organization, delivering unified, secure and scalable IT services.

What sets us apart? You get a high-performing outsourced IT department—with a strategic point of view—combined with a predictable per-user, per-month fee structure.

Co-managed IT services tailored to you

Looking to supplement your current IT function instead of completely outsourcing? Begin with a single service for a measured start, or dive in with our full suite for a comprehensive transformation.

Dive deeper into the RSM FMITS advantage

Foundational excellence

Our bundled, fully managed IT solution delivers a powerful combination of trained personnel, refined processes and advanced technology, offering your business an immediate and complete answer to complex IT challenges. This integrated approach streamlines operations, reduces risk and lowers costs, allowing your company to concentrate on your core mission and business objectives.

 

  • Modern businesses operate around the clock—and so do we. Our 24/7/365 fully managed IT service desk is always available, whether it’s a minor issue or a critical outage. What sets us apart is our deep understanding of your business. At RSM, we don’t just troubleshoot; we speak your language, literally and figuratively. For organizations with a multilingual or global workforce, we offer multilanguage support.
  • Our dedicated support model consistently delivers informed assistance from our RSM staff day after day, who are familiar with your applications, processes and priorities. This approach has earned RSM a 95% user satisfaction rating and 70%-plus first contact resolution.

The solution: An all-inclusive approach to fully managed IT services

One of the best parts about FMITS? It can be tailored to your organization’s needs. Augment FMITS with a selection of optional add-on offerings or amplify FMITS by outsourcing other back-office services, including finance, accounting and tax, risk and security, and human resources through RSM Catamaran. RSM Catamaran is a suite of integrated, outsourced solutions designed specifically for middle market businesses. Explore other outsourced solutions that keep your business moving forward.

Frequently asked questions

The advantages of IT outsourcing

Learn how managed IT services can help your organization control costs and make smart technology decisions that support your long-term goals and drive sustainable growth.

Resources to evaluate fully managed IT services

Related solutions

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