Microsoft modern work: Get maximum value from your content
Leverage the power of the cloud by consolidating your unstructured content on a robust, scalable platform.
At RSM, we draw upon decades of industry experience to help your organization modernize its workspace and take advantage of cutting-edge digital tools—creating the most relevant experience for your users. Our process for optimizing your data follows three basic steps:
1. Build
Understanding your security and business requirements is our first step in creating a modern work experience. RSM’s methodology involves extensive discovery with business and technical users so we understand who should be able to access which content, how it should be classified and secured, and where that content flows during its lifetime. Our extensive experience allows RSM to build an environment that’s secure, accessible and reliable.
2. Migrate
Moving to, or between, cloud solutions is a time-consuming process. With data sizes often measured in terabytes (even for small enterprises), it’s imperative that your migration be handled in a consistent and skilled manner. RSM’s methodology specifies that:
- The totality of your data is moved correctly
- Expectations are set with your users
- Communication plans are executed
- Security parameters are correct in the destination environment
- All issues are resolved well before cutover
3. Govern
The build and migrate steps are the beginning of the journey; governance is ongoing for the lifetime of your organization. RSM consistently builds solutions that keep this in mind, with governance consulting built into all our projects from the start. Proper planning transforms the maintenance of your environment from a chore into a routine, enabling your environment to grow organically as the needs of the enterprise shift.
Microsoft Copilot: AI for every business
RSM’s content team also assists your business with implementing Microsoft 365 Copilot. This core generative artificial intelligence tool is integrated into every facet of your productivity suite, from Microsoft Word, Excel and PowerPoint, to Outlook, Teams and a plethora of smaller products. Our implementation process follows four basic steps:
1. Prepare
RSM moves your legacy data into the cloud where users can directly reference all their files when interacting with the Copilot suite.
2. Secure
If your content is already in the cloud, RSM confirms that it’s secured properly. Even the most advanced organizations have content that’s shared with more users than necessary; identifying and remedying those overshared files helps prepare your organization to be Copilot-ready.
3. Adopt
Once the data is in place and secure, training your people and helping them understand the value of adopting a generative AI assistant is the next hurdle to full adoption. To that end, RSM works with your team to identify existing business processes that will immediately benefit from Copilot.
4. Extend
Copilot Studio allows users to create custom generative pre-trained transformers (GPTs) and links to third-party systems. If you’re building a human resources chatbot that answers questions from your employee manual, or if you’re pulling in ticket information from your service desk or accessing old request-for-proposal responses to inform your new ones, RSM can help you simplify those processes using Copilot Studio.
